Marketing Expert

Let me first say very clearly that I fully respect Mike Filsaime and I think it is a great Internet Marketer. Maybe I just wanted your attention with my title, or maybe I just want to draw you with my personal experience to share. You can judge the can.

My point is simply that I often lectures by Mike Filsaime and holds the firm conviction recommend enter your e-mail to one of your customers and you use a help desk system for your customer support. I’m in Internet marketing for quite some time, and began to money immediately, because I do not follow this advice!

Mike Filsaime advice is not your e-mail address anywhere on your site and need assistance service for all customer support to be better suited for someone who grows customers with a range of ten feet pole. On the other hand, if you are a beginner in the field of Internet marketing and your customers sent to a help desk for the least complicated question, I think you shoot yourself in the foot.

I receive many emails from potential customers, ask me questions about my products for self-hypnosis and I was wondering if you could in any way (help, of course, they can too). It takes me less than a minute to send them a letter and respond kindly to my utter surprise, I often have an order over $ 150 for MP3 in my mailbox the next
Morning. We can simply not the math and realize that more and $ 150 for the work of a minute (MP3 requires no delivery, no manipulation, no nothing) is certainly worth the effort paid.

This shows that the No. 1 need of all people is still not recognized, listened to and understood.

In addition, all too often, I bad customer service desk to help me anonymous face had left a bitter aftertaste unsubscribe, and often made me the person providing services.

Let me share with you a story that boldly my comment was: I vacation in Florida (I’m from Canada) and I tried to connect to an Internet connection with AOL. I’m in a loop, where the software has told me that I put already have an account, but if I work on this account it does not attempt to connect
(Ring bell?).
Anyway, I called their customer service and have the pleasure of waiting on hold for half an hour (and it was well after midnight). When someone finally the customer’s representative in India took place the call, she said most terrible in the English language, that the only way was to check my login information and catch a plane back to Canada and Call
Sound from there!

In response to customer demand, there is nothing better than current, high-quality care and customer service.

I just received an email from a woman told me she bought my tape self-hypnosis to lose weight and they saw no difference in weight. On the other hand, she reported that her husband, who had listened to the “financial success” record great! My immediate reaction was to send
enjoy his link to download a FREE MP3 other would, in that the exercise!
This alone can show you the power of a professional customer service and attention. I know I have happy customers and back, and that little effort has cost me absolutely nothing.

Finally, I say that my experience in short, to an Internet marketer in principle, the quality of customer service more than you are willing to pay does not even count.